Conferences & workshops organized by CALLDESK

19 September 2024 11h50 to 12h35 ROOM D EXHIBITOR WORKSHOP

Reducing Costs AND Increasing CSAT: From Fantasy to Reality

Learn how to reduce costs while improving customer satisfaction (CSAT). This workshop explores innovative strategies and technologies that turn this challenge into a real opportunity. Through concrete examples, discover how to optimize operations without compromising the customer experience.

Conference Moderators:

Anton ZANNI

Anton ZANNI
CEO – CALLDESK

Alex CANDELIER

Alex CANDELIER
Omnichannel Digitalization Project Director. – LA POSTE

Automate customer service with Gen AI-powered voice agents. calldesk boosts productivity by handling repetitive calls, allowing your team to focus on high-value interactions. Available in 29 languages, this cloud solution deploys in days with continuous support for optimal performance.

Stand E17 + Workshop

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