Conferences & workshops organized by CALLDESK
Reducing Costs AND Increasing CSAT: From Fantasy to Reality
Learn how to reduce costs while improving customer satisfaction (CSAT). This workshop explores innovative strategies and technologies that turn this challenge into a real opportunity. Through concrete examples, discover how to optimize operations without compromising the customer experience.
Conference Moderators:
Anton ZANNI
CEO – CALLDESK
Alex CANDELIER
Omnichannel Digitalization Project Director. – LA POSTE
Automate customer service with Gen AI-powered voice agents. calldesk boosts productivity by handling repetitive calls, allowing your team to focus on high-value interactions. Available in 29 languages, this cloud solution deploys in days with continuous support for optimal performance.
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