Conferences & workshops organized by MAJOREL

CX French-speaking territories have expanded in recent decades with remarkable dynamism and growth. This dynamism has been extending to West Africa for several years now. We invite you to take a fresh look at these destinations, which have succeeded in convincing the customer experience departments of major brands. Among these major brands, we will offer you the feedback of Chronopost, which has been present in West Africa for several years.

Program for this exploratory trip to the heart of West Africa:

• The vast French-speaking areas: a demographic dynamism that favors the emergence of numerous talents supported by high-level university infrastructures,

• Customer excellence destinations: an outsourced CX industry that is constantly growing,

• Majorel, a CX pioneer in the region: a commitment of over 10 years in West Africa,

• Chronopost: an outsourcing model focused on West Africa.