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Exhibitors 2024
Description AdPremier is a cross-functional webmarketing agency that supports its customers through natural/paid search engine optimisation and social selling.
It is also a Qualiopi-certified training organisation (100% training funding from OPCOs).
Google Partner Premier
Top 2 Digital Champion
Facebook Blue Print
Semrush certified
It is also a Qualiopi-certified training organisation (100% training funding from OPCOs).
Google Partner Premier
Top 2 Digital Champion
Facebook Blue Print
Semrush certified
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Analytics / audience measurement
- Digital Marketing - Online advertising / retargeting
- Digital Marketing - SEM/SEO
- Digital Marketing - Social marketing / Social Selling
Description ADM Value, a subsidiary of the Tessi group and an expert in Customer Relations for over 20 years, offers a portfolio of solutions ranging from back-office to front-office, including consulting and innovation.
With its 18 production sites, ADM Value is present in 8 countries to manage the entire customer journey.
With its 18 production sites, ADM Value is present in 8 countries to manage the entire customer journey.
Activities
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Customer relations consulting
Description Advancia Téléservices is a Customer Relations Center that has been developing high value-added outsourcing activities since 2010, and is one of the largest independent centers in Tunisia. Our contact center places excellence in customer relations and security of services and data at the center of its objectives.
Activities
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Customer loyalty management
- Customer Experience - Customer touch point management
Description agendize, the French online appointment scheduling and engagement solution that meets the needs of the most demanding businesses for improving the customer experience.
Agendize enables you to improve the customer experience by creating 100% customisable customer journeys.
Be available 24/7, populate your integrated CRM, build customer loyalty.
Agendize enables you to improve the customer experience by creating 100% customisable customer journeys.
Be available 24/7, populate your integrated CRM, build customer loyalty.
Activities
- Customer Experience - Customer knowledge / Data
- Customer Experience - Customer relations consulting
- Customer Experience - Customer touch point management
- Customer Experience - Contact Center Software
- Customer Experience - Customer relationship monitoring
Description Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.
Activities
- Digital Marketing - Content marketing / Brand Content
- E-Commerce - E-Catalogs
- E-Commerce - E-Merchandising
- E-Commerce - Marketplaces
- E-Commerce - E-Commerce platform
Description Anywhere365 Omnichannel Cloud Contact Centre Solutions for Microsoft Teams, and CX and CRM agnostic "Agent-Assist" Generative AI (SalesForce, Siebel, RingCentral, Google...) offers advanced functionalities and AI to improve the productivity, efficiency and well-being of customer service agents, as a complement to the customer experience!
Activities
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Contact Center Software
- Customer Experience - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- Customer Experience - Solutions using artificial intelligence
- Customer Experience - SVI / CTI
Description Avanci is a Consulting, Data & Marketing agency exploiting the full potential of data and AI to accelerate your business and customer value through awareness, acquisition and loyalty: Data Quality, Customer Knowledge, Audience Creation, Animation, Customer Journey and Experience.
Activities
- Digital Marketing - Acquisition
- Digital Marketing - DMP/CDP
- Digital Marketing - Marketing Automation
- Customer Experience - Customer knowledge / Data
- Customer Experience - Customer relations consulting
Description Avent Media puts data and creative at the heart of its thinking to implement digital activations that meet objectives in terms of brand awareness, traffic, drive to store/omnicanality, data acquisition and CRM database animation. We create customized emailing, programmatic and social media campaigns to generate ROI.
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Performance marketing
- Digital Marketing - Programmatic
- Digital Marketing - Social Paid
- Customer Experience - Customer loyalty management
Description Brevo is the intuitive CRM suite in the digital world. Automate your campaigns via email, SMS, WhatsApp, Chat, Push notifications, and Wallet. Manage your sales cycle and converse in real-time across all channels from a unified platform. Over 500,000 companies trust Brevo to deliver an unmatched customer experience.
Activities
- Digital Marketing - Marketing Automation
- Digital Marketing - Multi-channel relationship marketing
- Digital Marketing - Mobile marketing / mobile applications
- Customer Experience - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- E-Commerce - Digital wallet
Description We’re human-centered and tech-powered. Every day we design, create and manage integrated end-to-end solutions to your customer experience challenges, across 70 countries: whether it's designing seamless brand experiences or deploying secure AI technologies on your operations, our game-changers are there!
Activities
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Customer knowledge / Data
- Customer Experience - Customer relationship monitoring
- Customer Experience - Self care tools
- Customer Experience - Solutions using artificial intelligence
Description Boost the performance of your email campaigns with the power of artificial intelligence. Maximize customer engagement, save time, and improve the revenue of your email campaigns with our machine learning and generative AI technology.
Activities
- Digital Marketing - Email Builder
- Digital Marketing - Email marketing
- Digital Marketing - Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- Digital Marketing - Personalisation
Description We empower our clients to realize their ambitions through innovative technologies and customized solutions in marketing, e-commerce, commerce, and customer service. We provide specific answers to optimize your revenue, customer experience, and operational efficiency.
Activities
- Customer Experience - Customer loyalty management
- Customer Experience - SSII integrator
- Customer Experience - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- E-Commerce - Drive/Web to store
- E-Commerce - E-Commerce platform
Description Dialog Insight is an all-in-one platform for relationship marketing and the automation of multi-channel marketing campaigns, designed to help companies effectively engage their audiences and develop long-lasting relationships with their customers. With a full range of functionalities, DI also offers a wide range of expertise and services.
Activities
- Digital Marketing - DMP/CDP
- Digital Marketing - Email marketing
- Digital Marketing - Marketing Automation
- Digital Marketing - Personalisation
- Digital Marketing - Platform to automate the local marketing of the networks
Description DialOnce is a SaaS software provider specializing in generative and omnichannel AI for customer relations.
Activities
- Customer Experience - Analysis of customer data
- Customer Experience - Self care tools
- Customer Experience - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- Customer Experience - Callbot, Chatbot and Messagingbot solutions
- Customer Experience - Solutions using artificial intelligence
Description Digitaleo's purpose is to simplify communication for brands and networks. We have been developing an all-in-one platform that brings together all the levers of local marketing: presence management, customer reviews, social networks, local advertising, direct marketing, print and store locator. 600 brands have already put their trust in us !
Activities
- Digital Marketing - SMS/MMS routing platforms
- Digital Marketing - Collaborative marketing platform for networks animation
- Digital Marketing - Platform to automate the local marketing of the networks
- Digital Marketing - Social marketing / Social Selling
- Customer Experience - E-réputation
Description ERP-CRM business solutions for companies seeking performance.
Benefit from a 360° view of your operations thanks to the agility of our SaaS software and the support of our experts. Our management software for SMEs and ETIs are specifically designed to allow you to meet all the challenges of digital, today and tomorrow.
Benefit from a 360° view of your operations thanks to the agility of our SaaS software and the support of our experts. Our management software for SMEs and ETIs are specifically designed to allow you to meet all the challenges of digital, today and tomorrow.
Activities
- Digital Marketing - Mobile marketing / mobile applications
- Digital Marketing - Personalisation
- Customer Experience - Customer knowledge / Data
- Customer Experience - Customer touch point management
- Customer Experience - CRM Solutions / SOCIAL CRM / Omnichannel management platform
Description Djiin combines human, robot and AI to improve productivity, quality processing and employee engagement. With its automated customer relationship management platform and its augmented agent solutions, chatbot, mailbot, and callbot, Djiin puts humans at the heart of your customer relationship for greater satisfaction and lower costs.
Activities
- Customer Experience - Robotic Process Automation Software
- Customer Experience - Modeling the customer journey
- Customer Experience - Employee support tools
- Customer Experience - Callbot, Chatbot and Messagingbot solutions
- Customer Experience - Solutions using artificial intelligence
Description Since 2009, Dydu offers an easy-to-use no-code platform for professionals to create, in full autonomy, intelligent conversational agents: chatbot, voicebot, callbot.
Our solutions leverage natural language understanding, artificial intelligence, and Generative AI
Our solutions leverage natural language understanding, artificial intelligence, and Generative AI
Activities
- Customer Experience - Callbot, Chatbot and Messagingbot solutions
Description For 17 years, ERDIL has been developing automatic analysis solutions for the voice of the customer. Our solutions allow us to exploit all the richness of customer complaints, answers to open questions in satisfaction surveys, contact forms, customer opinions on forums, social networks.
Activities
- Customer Experience - Analysis of customer data
- Customer Experience - Analysis of customer verbatims / Conversation analysis
- Customer Experience - Big data and customer intelligence
- Customer Experience - Voice of the customer monitoring
- Customer Experience - Solutions using artificial intelligence
Description Facelift is the leading platform providing all the essential functionalities to orchestrate efficiently your digital communication strategy.
It’s the Social Media Marketing entity of the German groupe DuMont-UNITED, which gathers multiple leading European MarTech companies, 2000 clients and more than 500 employees worldwide.
It’s the Social Media Marketing entity of the German groupe DuMont-UNITED, which gathers multiple leading European MarTech companies, 2000 clients and more than 500 employees worldwide.
Activities
- Digital Marketing - Analytics Social Media
- Digital Marketing - Community Management
- Digital Marketing - Content marketing / Brand Content
- Digital Marketing - Social Media / Social Network Management
- Customer Experience - E-réputation
Description Feedier helps CX teams by facilitating analysis and accelerating reporting, improving customer satisfaction and revenues. The platform centralizes feedback, breaks down data silos and uses AI to identify irritants, delivering real-time, actionable and profitable insights with a competitive edge.
Activities
- Customer Experience - Analysis of customer data
- Customer Experience - Analysis of customer verbatims / Conversation analysis
- Customer Experience - Big data and customer intelligence
- Customer Experience - Collecting the voice of the customer
- Customer Experience - Solutions using artificial intelligence
Description AI Solution Designed to Boost Your Google Shopping Campaigns!
This technology enhances your sales by enriching your feed and predicting the future performance of your products. It complements your SEA agencies and strategy.
Our compensation is exclusively results-based.
+47.4% average increase in ROAS!
This technology enhances your sales by enriching your feed and predicting the future performance of your products. It complements your SEA agencies and strategy.
Our compensation is exclusively results-based.
+47.4% average increase in ROAS!
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Performance marketing
- Digital Marketing - SEM/SEO
- Customer Experience - Solutions using artificial intelligence
- E-Commerce - Search engines
Description Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions and technology meet our customers' operational needs anywhere, anytime.
Activities
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Collecting the voice of the customer
- Customer Experience - Customer relations consulting
- Customer Experience - Callbot, Chatbot and Messagingbot solutions
- Customer Experience - Solutions using artificial intelligence
Description Genesys, a global editor of AI-based customer experience solutions (omnichannel contact center, IVR, digital self-care and voice, customer journey analytics, social media management, WEM and IA Generative co-pilot) daily improve loyalty and business results by creating personalized and automated journeys.
Activities
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Customer touch point management
- Customer Experience - Contact Center Software
- Customer Experience - Self care tools
- Customer Experience - Callbot, Chatbot and Messagingbot solutions
Description Glanceable is your first AI-partner for customer experience. Aggregate all consumer feedback and customer calls on one platform and elevate the customer experience with our proprietary AI, which analyses customer feedback across all your channels and helps you implement actions with clarity. Focus on what matters with Glanceable.
Activities
- Customer Experience - Analysis of customer verbatims / Conversation analysis
- Customer Experience - Customer knowledge / Data
- Customer Experience - Listening to customers
- Customer Experience - Voice of the customer monitoring
- Customer Experience - Solutions using artificial intelligence
Description INIT is a Marketing research company expert in customer relations studies (customer satisfaction surveys, customer journey studies, ...) and in customer experience optimization (CX advice and support, development of the customer culture).
Created in 1995, INIT is the 1st French specialist recognized in the field.
Created in 1995, INIT is the 1st French specialist recognized in the field.
Activities
- Customer Experience - Collection and processing of customer data
- Customer Experience - Customer knowledge / Data
- Customer Experience - Customer relations consulting
- Customer Experience - Listening to customers
- Customer Experience - Quantitative and qualitative customer studies
Description #1 AI-native platform for individualized, cross-channel customer experiences
Connect data across channels, predict future behavior with AI, and automate cross-channel journeys, as unique as each customer, from a single platform - with the fastest time to value.
Connect data across channels, predict future behavior with AI, and automate cross-channel journeys, as unique as each customer, from a single platform - with the fastest time to value.
Activities
- Digital Marketing - A/B Testing
- Digital Marketing - DMP/CDP
- Digital Marketing - Marketing Automation
- Digital Marketing - Multi-channel relationship marketing
- Digital Marketing - Personalisation
Description Intelcia is a bold, innovative and constantly growing company, powered by 40,000 employees in 19 countries across Europe, Africa and the Americas. Thanks to its multi-channel CX, BPO, ITO, innovation and consulting solutions, it enables its customers to better engage with their targets.
Activities
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Collecting the voice of the customer
- Customer Experience - Collection and processing of customer data
- Customer Experience - Customer relations consulting
- Customer Experience - Customer touch point management
Description iSendPro Telecom is a multi-channel platform : SMS, Voice, RCS, Data (31M+ profils).
Designed, developed and hosted in France, our solution is available in CPaaS mode, API or via CRM connectors in a 100% secure environment. Simplicity, availability, adaptability have been part of our DNA for over 20 years.
#SMS
#RCS
#DATA
#RSE
Designed, developed and hosted in France, our solution is available in CPaaS mode, API or via CRM connectors in a 100% secure environment. Simplicity, availability, adaptability have been part of our DNA for over 20 years.
#SMS
#RCS
#DATA
#RSE
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Databases
- Digital Marketing - SMS/MMS routing platforms
Description Joko is a shopping app that helps its 3.6 million users shop smarter through various features (cashback, automatic application of promo codes, buy now pay later, etc.). For its 3000+ partner retailers (Auchan, Kiabi, But...), it is a powerful customer acquisition and retention solution based on access to banking data!
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Affiliate Marketing
- Digital Marketing - Performance marketing
- Digital Marketing - Retail Media
- Customer Experience - Customer knowledge / Data
Description Designed for your CRM and Marketing teams, Dartagnan is THE email design and production solution that empowers users of all levels to independently create innovative email campaigns without design limitations, without advanced technical knowledge, and optimized for all devices.
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Email Builder
- Digital Marketing - Email marketing
- Digital Marketing - Personalisation
- Digital Marketing - UX / User experience
Description Kairos Fire is an adtech technology based on Artificial Intelligence which boosts media campaigns performances. Deployed in 37 000+ stores, it increases sales instore and other KPIs (Cost per Visit/CPV, Reach, CPC, VTR)
Activities
- Digital Marketing - Media Activation
- Digital Marketing - Programmatic
- Digital Marketing - Retail Media
Description Kamp'n is the strategic growth partner for brands, networks and pure players offering high-performance solutions for the creation of their SEA, Social Ads and Display campaigns. Kamp'n is one of the few agencies in France to be certified as a Meta Partner.
Towards infinity and beyond ads!
Towards infinity and beyond ads!
Activities
- Digital Marketing - Social Paid
Description As a leader in contact center solutions in France, Kiamo guides demanding customer service teams toward an augmented customer relationship across all channels, ensuring increased efficiency.
Kiamo is the freedom of choice:
- access to the service (purchase, subscription, or hybrid)
- hosting (private cloud, on-premise, or hybrid)
Kiamo is the freedom of choice:
- access to the service (purchase, subscription, or hybrid)
- hosting (private cloud, on-premise, or hybrid)
Activities
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Workstation ergonomics
- Customer Experience - Customer touch point management
- Customer Experience - Contact Center Software
- Customer Experience - Customer relationship monitoring
Description Improve your visibility on Google with qualified, themed links.
Press relations, new or existing sponsored articles, creation of dedicated sites, discover a rich catalogue at the best value for money.
Benefit from à la carte support depending on your expertise and time (autonomous, assisted, delegated).
Press relations, new or existing sponsored articles, creation of dedicated sites, discover a rich catalogue at the best value for money.
Benefit from à la carte support depending on your expertise and time (autonomous, assisted, delegated).
Activities
- Digital Marketing - Inbound Marketing
- Digital Marketing - SEM/SEO
Description Let's reveal your communication strategy!
Focus on your uniqueness, and we'll take care of the rest: your distribution strategy.
With our 360° expertise, we study the evolution of on and offline levers to offer you the best distribution opportunities. Outdoor, Display, Emailing, SEA, Social Media or DOOH.
Focus on your uniqueness, and we'll take care of the rest: your distribution strategy.
With our 360° expertise, we study the evolution of on and offline levers to offer you the best distribution opportunities. Outdoor, Display, Emailing, SEA, Social Media or DOOH.
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Media Activation
- Digital Marketing - Email marketing
- Digital Marketing - Performance marketing
- Digital Marketing - Social Paid
Description La Customer Data Platform de Treasure Data, propulsée par l'IA, aide les équipes des grandes entreprises à améliorer l'acquisition, la conversion et la fidélisation des clients, et à optimiser les dépenses publicitaires. Fondée sur un socle big data, notre CDP met l'IA et les expériences en temps réel au cœur des parcours clients.
Activities
- Digital Marketing - DMP/CDP
- Digital Marketing - Personalisation
- Customer Experience - Analysis of customer data
- Customer Experience - Big data and customer intelligence
- Customer Experience - Collection and processing of customer data
Description 👉 Digital marketing agency, enhanced by AI.
Technology serving emotions.
Accelerate your growth by combining marketing, digital, data, and AI to address your usual challenges: USER EXPERIENCE & ROI.
CONSULTING & STRATEGY,
DIGITAL ACQUISITION & CRM,
UX & CRO,
CREATION & CONTENT,
TRACKING & DATA,
DEVELOPMENT & TECH.
See you soon on spot !
Technology serving emotions.
Accelerate your growth by combining marketing, digital, data, and AI to address your usual challenges: USER EXPERIENCE & ROI.
CONSULTING & STRATEGY,
DIGITAL ACQUISITION & CRM,
UX & CRO,
CREATION & CONTENT,
TRACKING & DATA,
DEVELOPMENT & TECH.
See you soon on spot !
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Content marketing / Brand Content
- Digital Marketing - Social Paid
- Digital Marketing - UX / User experience
- E-Commerce - WeB / E-Shop development
Description AI to manage marketing pressure & orchestrate omnichannel in your CRM. Deliver the right message to each consumer at the right time and via the right channel:
- Increases business performance by +20%
- Reactivates 50% of inactive customers and helps grow the customer base
- Reduces the digital carbon footprint by up to 20%.
- Increases business performance by +20%
- Reactivates 50% of inactive customers and helps grow the customer base
- Reduces the digital carbon footprint by up to 20%.
Activities
- Digital Marketing - Marketing Automation
- Digital Marketing - Multi-channel relationship marketing
- Customer Experience - Big data and customer intelligence
- Customer Experience - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- Customer Experience - Solutions using artificial intelligence
Description Expert in customer relations, OCEANCALL is the key partner of the midmarket. With 8 production sites spread across 5 countries: France, Madagascar, Mauritius, Serbia and Morocco, we stand out for our agility, flexibility and authentic proximity to our customers. Opt for efficient and innovative outsourcing with us.
Activities
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Customer relations consulting
- Customer Experience - Listening to customers
- Customer Experience - Customer loyalty management
- Customer Experience - Customer touch point management
Description Odigo, a CCaaS solutions provider, simplifies interactions between large organizations and individuals via an omnichannel platform. Its cloud and AI technology guarantees comfort, efficiency and personalization for advisors. A pioneer in the CX market, Odigo supports more than 250 major groups and public institutions in over 100 countries.
Activities
- Customer Experience - Contact Center Software
- Customer Experience - Telecom and VOIP operators
- Customer Experience - Callbot, Chatbot and Messagingbot solutions
- Customer Experience - Solutions using artificial intelligence
- Customer Experience - SVI / CTI
Description The Outsourcia Group, independent leader in the French mid-market for outsourced customer relations, employs 3,800 staff in 4 countries (France, Morocco, Tunisia and Madagascar) and has a consolidated turnover of €45m. With agility, boldness and an obsession for the customer, we design and offer tailor-made solutions and services.
Activities
- Digital Marketing - Social Media / Social Network Management
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Collecting the voice of the customer
- Customer Experience - CRC quality control
- Customer Experience - Customer relations consulting
Description Partoo is the all-in-one platform for your local marketing. Our solutions enable you to update your information on more than 20 platforms, manage social media, process & collect customer reviews and centralize messages, integrating AI for a seamless customer relationship management.
Activities
- Customer Experience - Collecting the voice of the customer
- Customer Experience - E-réputation
- Customer Experience - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- Customer Experience - Solutions using artificial intelligence
- E-Commerce - Drive/Web to store
Description Combining the reach and relevance of +70 white labels programs (FR and INTER), which generate millions of purchases annually, we enable top merchants to establish direct links with a network of 20M active consumers.
We are the leaders in white-label loyalty programs in the cashback universe.
We are the leaders in white-label loyalty programs in the cashback universe.
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Affiliate Marketing
- Digital Marketing - Multi-channel relationship marketing
- Digital Marketing - Audience monetisation
- E-Commerce - Digital wallet
Description R-Advertising is a consulting agency specializing in performance-based digital media buying. Our mission is to advise and support you in implementing your digital communication strategy by addressing the following issues:
Traffic and conversion
Lead generation
Brand awareness
Traffic and conversion
Lead generation
Brand awareness
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Media Activation
- Digital Marketing - Affiliate Marketing
- Digital Marketing - Email marketing
- Digital Marketing - Performance marketing
Description Ringover transforms business conversations into a growth lever & reduces repetitive tasks via a multichannel customer communications tool. 14,000+ companies use our AI-based, productivity-focused technologies, conversational analysis & 80+ integrations.
Activities
- Customer Experience - Analysis of customer verbatims / Conversation analysis
- Customer Experience - Customer touch point management
- Customer Experience - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- Customer Experience - Solutions using artificial intelligence
- Customer Experience - SVI / CTI
Description SatisFactory is the French publisher of a SaaS solution for centralizing and analyzing the voice of the customer.
We integrate all types of customer feedback: satisfaction surveys, reviews, conversations.
We study them with our semantic analysis, and use our AI to help you make the right decisions.
Everything to make your CX exceptional.
We integrate all types of customer feedback: satisfaction surveys, reviews, conversations.
We study them with our semantic analysis, and use our AI to help you make the right decisions.
Everything to make your CX exceptional.
Activities
- Customer Experience - Analysis of customer verbatims / Conversation analysis
- Customer Experience - Collecting the voice of the customer
- Customer Experience - E-réputation
- Customer Experience - Voice of the customer monitoring
- Customer Experience - Solutions using artificial intelligence
Description Since 1998, our SEO agency has been optimising the online visibility of more than 1000. As SEO experts, we improve your positioning on search engines with tailor-made strategies and tried-and-tested techniques.
Activities
- Digital Marketing - Acquisition
- Digital Marketing - SEM/SEO
- E-Commerce - WeB / E-Shop development
- E-Commerce - Search engines
Description The 2nd largest operator in France, SFR Business has more than 25 years' experience in the customer relations market, with more than 800 customers placing their trust in the company. SFR Business, a Cisco Gold Provider in collaboration and customer relations, also brings its expertise in connectivity, cybersecurity, cloud and network.
Activities
- Digital Marketing - SMS/MMS routing platforms
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - CRM Solutions / SOCIAL CRM / Omnichannel management platform
- Customer Experience - Callbot, Chatbot and Messagingbot solutions
- Customer Experience - SVI / CTI
Description Skeepers helps brands harness user-generated content to increase shopper engagement, boost sales, foster customer loyalty, centrally manage customer communities, as well as their own reputation. We do this by helping brands create, collect, manage, activate and optimize UGC at scale.
Activities
- Digital Marketing - Community Management
- Digital Marketing - Influence marketing
- Digital Marketing - Social marketing / Social Selling
- Customer Experience - E-réputation
Description Smart Tribune offers an ecosystem of 360° AI solutions (chatbots, augmented help desks and knowledge management platforms) for managing and sharing knowledge to customer relations teams.
Activities
- Customer Experience - Customer relations consulting
- Customer Experience - Contact Center Software
- Customer Experience - Employee support tools
- Customer Experience - Self care tools
- Customer Experience - Callbot, Chatbot and Messagingbot solutions
Description Splio edits an all-in-one SaaS marketing platform that integrates CDP and Marketing Automation, as well as all essential CRM functionalities (loyalty, Mobile Wallets), into a single AI-powered platform, in order to maximize the value creation in customer marketing.
Activities
- Digital Marketing - DMP/CDP
- Digital Marketing - Email marketing
- Digital Marketing - Marketing Automation
- Digital Marketing - Personalisation
- Customer Experience - Customer loyalty management
Description Sprinklr Service is the first purpose-built Contact Center as a Service (CCaas) that ensures you and your agents can offer frictionless support. It scales customer service across 30+ digital and traditional channels — including voice — with self-service systems, AI bots, and one unified view of the customer.
Activities
- Customer Experience - Analysis of customer verbatims / Conversation analysis
- Customer Experience - Collecting the voice of the customer
- Customer Experience - Contact Center Software
- Customer Experience - Callbot, Chatbot and Messagingbot solutions
- Customer Experience - Solutions using artificial intelligence
Description Stripe is a financial infrastructure platform used by millions of companies to accept both online and physical payments, increase their revenues, and develop new business models. Stripe simplifies financial management and analytics for retailers, supporting their growth in a competitive market.
Activities
- E-Commerce - E-Payment
- E-Commerce - M-Payment
- E-Commerce - Contactless payment
- E-Commerce - Secure payment
- E-Commerce - Marketplaces
Description With over 25 years of expertise and 605 positions across 3 sites, TCC is a recognized pioneer in the field of outsourcing and customer service.
TCC is structured around 4 core divisions: Customer Service, Medical Care, Business Dev & Digital solutions. Committed to social responsibility, TCC is ISO 9001, ISO 18295-1 certified, and GDPR compliant.
TCC is structured around 4 core divisions: Customer Service, Medical Care, Business Dev & Digital solutions. Committed to social responsibility, TCC is ISO 9001, ISO 18295-1 certified, and GDPR compliant.
Activities
- Digital Marketing - Inbound Marketing
- Digital Marketing - Multi-channel relationship marketing
- Customer Experience - Contact centers/Customer relationship outsourcing
Description Tealium is a real-time customer and prospect data management solution that collects, enriches, unifies and activates data across all channels.
Tealium fully updates a customer's profile live at the very moment he decides to engage with you to maximise your chances of conversion and acquisition. Because every moment matters.
Tealium fully updates a customer's profile live at the very moment he decides to engage with you to maximise your chances of conversion and acquisition. Because every moment matters.
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Conversion
- Digital Marketing - DMP/CDP
- Digital Marketing - Personalisation
- Customer Experience - Big data and customer intelligence
Description Twilio combines the best in communications and customer data.
The Twilio cloud communications platform allows you to embed omnichannel communications into your existing apps and services with APIs, leverage best-in-class customer data platform and create your own digital engagement center for sales or support.
The Twilio cloud communications platform allows you to embed omnichannel communications into your existing apps and services with APIs, leverage best-in-class customer data platform and create your own digital engagement center for sales or support.
Activities
- Digital Marketing - DMP/CDP
- Digital Marketing - Marketing Automation
- Digital Marketing - SMS/MMS routing platforms
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Callbot, Chatbot and Messagingbot solutions
Description Webloyalty helps ecommerce companies build more rewarding customer relationships by encouraging loyal behaviours and generating secondary revenue.
Activities
- Digital Marketing - Online advertising / retargeting
- Digital Marketing - Audience monetisation
- Digital Marketing - Audience monetisation
- E-Commerce - E-Merchandising
Description Wizaly is the leading customer journey analytics solution specialized in attribution. It combines the best of AI and MMM (Marketing Mix Modeling) to objectively calculate the contribution of each touchpoint in consumers' buying journeys. Wizaly enables advertisers to boost their business performances.
Activities
- Digital Marketing - Acquisition
- Digital Marketing - Analytics / audience measurement
- Digital Marketing - Data visualization
- Digital Marketing - Marketing attribution solution
- Customer Experience - Customer knowledge / Data
Description WOÔ is a digital marketing agency specialized in Influence, Social Media and Brand Content, distinguished by its creativity, expertise and ethics. Its Willie platform helps brands set up UGC campaigns. The agency's strength lies in its ability to combine emotion with performance, and people with technology.
Activities
- Digital Marketing - Content marketing / Brand Content
- Digital Marketing - Influence marketing
- Digital Marketing - Social Media / Social Network Management
Description Worldline Contact makes every conversation unique. We offer more than 150 customers a seamless omnichannel approach, orchestrated by personalized strategies across all customer relationship channels. integrating AI into our solution fosters an augmented customer relationship to help you achieve your goals.
Activities
- Customer Experience - Contact centers/Customer relationship outsourcing
- Customer Experience - Customer touch point management
- Customer Experience - Contact Center Software
- Customer Experience - Callbot, Chatbot and Messagingbot solutions
- Customer Experience - Solutions using artificial intelligence
Description
Zoho offers more than 50 software applications to meet all business needs (sales, marketing, finance, HR, operations, collaboration, etc.). With over 100 million users worldwide, spread across hundreds of thousands of organizations. In France, 10,000 companies use Zoho technologies every day.
Zoho offers more than 50 software applications to meet all business needs (sales, marketing, finance, HR, operations, collaboration, etc.). With over 100 million users worldwide, spread across hundreds of thousands of organizations. In France, 10,000 companies use Zoho technologies every day.
Activities
- Digital Marketing - Email marketing
- Digital Marketing - Marketing Automation
- Customer Experience - Analysis of customer data
- Customer Experience - Customer relationship monitoring
- Customer Experience - CRM Solutions / SOCIAL CRM / Omnichannel management platform